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Clairy Support

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Latest activity by Clairy Support
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    Clairy Support created an article,

    What's the purified area?

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    Clairy Support created an article,

    What's the purified area?

    36m3 is the area purified by a single Clairy. If you have a bigger room we suggest you to place more than one Clairy in your house.

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    Clairy Support created an article,

    Download Clairy User Manual

    Did you lose your user manual or do you want to take a look at it? Download it now

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    Clairy Support commented,

    Official comment

    Hi Peter, thank you so much for your request! We're currently working on these features on NATEDE. We'll keep you updated.

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    Clairy Support commented,

    Official comment

    Hi Christopher, thank you so much for your request! We're currently working on this feature 👍🏼 we'll release a firmware and app update soon!

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    Clairy Support created an article,

    How can I remove the tech unit?

    If you need to remove the Clairy tech unit to clean it or because you need to send it back to us follow these simple videos.   Remove the tech unit: Assemble the tech unit:

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    Clairy Support created an article,

    How can I switch off the Clairy WiFi?

    Caution: this operation will prevent Clairy from being managed through its dedicated app, you will not able to monitor temperature, humidity, VOCs and air quality anymore. Moreover, you will not ha...

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    Clairy Support created an article,

    How can I assemble the tripod?

    Inside the box you will find the following components. Otherwise, contact us at support@clairy.com Put into the holes of the stringers a small amount of vinyl glue. Put together the legs and the c...

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    Clairy Support created an article,

    How can I clean my Clairy?

    Wipe the exterior of the unit with a soft, clean, damp cloth. Never clean with gasoline, chemical solvents or corrosive material as these agents may damage the ceramic’s surface. Use the same soft,...

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    Clairy Support created an article,

    My home/office WiFi network doesn’t have a password? How can I connect Clairy?

    For security reasons you can connect your Clairy to a WiFi network protected with a password. Alternatively, you can use the direct connection.